Privacy Statement

Effective November 15, 2026

Our site, calls and emails are covered

This statement applies to three things: the website, your calls to us and the emails we exchange.

You decide most of what we get

When you fill in the contact form, we receive what you enter in it:

• where the job is or its ZIP code, if the form has a field for it;
• your name, telephone number and email address;
• a description of the job.

If you call or email, we make a note of what you tell us and keep anything you send, photos included. On top of that, our hosting provider’s servers log a few technical details each time a page loads: the IP address and browser, plus the page and the time. Those logs help keep the site secure and working.

An assistant may reply in our chat

We record every chat on lazybrooklocksmith.com. A record includes the messages you write, including a name, an email or a telephone number if you give one, and the job you describe; the page you were on and the website you arrived from; an approximate location based on your internet address; the device and browser you are using; and a random code your browser keeps for the chat so one visitor’s chats stay together. The chat may be answered by an automated assistant, for which the chat’s providers process your messages. The record is there so we can answer you, get your work booked and make the chat better.

We keep cookies to a minimum

About cookies: none are set for advertising or for analytics. Two things may still happen in the background. The host may set a single cookie the site strictly needs to keep it safe, and may also record anonymous totals of how often pages are viewed, counted without cookies.

Some details go to those who help us

We rely on other companies for the website, for email and for handling requests, and they process information while running those services. Service partners who help us reply or carry out the job receive what the job calls for. We can also disclose information if a law requires it or if rights or safety need to be protected.

We use it to answer you and do the work

We use your information to:

• protect this site;
• meet our legal obligations;
• arrange and carry out the work;
• answer your request;
• follow up with you afterwards;
• keep our business records.

We guard your details

Reasonable steps are taken to keep your information safe. All the same, there is no such thing as perfect security, online or off, so it cannot be guaranteed.

We do not keep it forever

We hold information as long as we need it for your request, the work, our business records and our legal obligations, and then we delete it.

You can ask us to show, fix or delete it

You are entitled to ask what we hold about you, to have it corrected and to have it deleted. Reach us at cjohnson@lazybrooklocksmith.com or (832) 906-8920 to ask. Before acting, we may need to check that you are the person asking, and using any of these rights will not change how we treat you.

Your privacy choices

In short: people who live in California, and in a number of other states, can opt out of having their personal information sold or shared, with selling and sharing defined by their state’s law.

To make the request:

1. Email cjohnson@lazybrooklocksmith.com or call (832) 906-8920.
2. Say that you are asking to opt out.
3. Give your name, plus the telephone number or email address you contacted us from, so we can locate your records.

No account, no fee.

After you ask, you will hear back from us confirming the request, and we will complete it within the period the law sets. We will not ask you for more information than it takes to find you in our records.

An authorized agent may submit the request on your behalf, as long as they have your signed permission.

Global Privacy Control works too: where the law requires it, a browser that sends the signal is treated as having asked to opt out.

We will not charge you more or serve you any differently because you opted out.

We do not knowingly collect children’s data

We do not direct this website to children under 13 and do not knowingly collect a child’s information.

We date every update

This statement may change from time to time; the date at the top shows which version you are reading.

We answer privacy questions

If something here is unclear, or you want to use any of your privacy rights, email us at cjohnson@lazybrooklocksmith.com or call us at (832) 906-8920.